Recovery Support Specialist- Community Support Team
About The Position
Under the supervision of the Program Director, the Recovery Support Specialist (RSS) plays a vital role in supporting individuals experiencing mental health challenges. The RSS promotes recovery, provides person-centered assistance, and collaborates with a multidisciplinary team to help individuals develop effective action plans. Candidates must have lived experience as a consumer of mental health and/or substance use services. Community Support Team (CST) services focus on reducing hospitalizations and crises while increasing community functioning. These services aim to support rehabilitation, resilience, and recovery through skill building, illness self-management, adaptive strategies, use of natural supports, and community resource navigation. Services are primarily delivered in natural settings based on the individual’s needs.
Requirements
- Lived experience with mental health and/or substance use recovery
- High School Diploma or GED (higher education preferred)
- Experience participating in or facilitating support groups
- Current Certified Recovery Support Specialist (CRSS) certification or willingness to obtain
- Current WRAP certification or willingness to obtain
- Proficiency with basic computer programs for documentation
- Strong verbal and written communication skills
- Effective teaching ability and empathetic listening skills
- Ability to maintain a non-judgmental and supportive demeanor
Responsibilities
- Provide support to individuals experiencing mental health crises
- Deliver services in natural settings aligned with individual needs
- Facilitate the development of action plans to ensure safety and stability
- Assist individuals in identifying strengths, wellness goals, and barriers to recovery
- Model healthy coping techniques, self-help strategies, and self-care practices
- Support individuals in creating a Wellness Recovery Action Plan (WRAP) or Peer-to-Peer plan
- Recognize high-risk indicators and take appropriate action
- Encourage self-advocacy to combat stigma and build empowerment skills
- Conduct outreach and follow-up with individuals as needed
- Maintain accurate service documentation
Benefits
- Health, Vision, Dental, and Life insurance
- Educational Assistance
- Paid time off
- Sick time
- Paid Holidays
- Personal Time
- Potential Year-End Bonus
- Financial Assistance Program (Cookie Jar)
- Employee Referral Program (Bounty Bucks)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
