Recovery Support Navigator

CHILD & FAMILY SERVICES INC•Fall River, MA

5d•$21 - $24

About The Position

The Recovery Support Navigator will provide support to individuals in their recovery journey. The RSN will work closely with recovery coaches and be responsible for screening, intakes, insurance authorizations, and making appropriate referrals for services. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Requirements

Bachelor’s degree in social work, psychology or related field required.
Must have a minimum two years of related work experience in the addition recovery environment or lived experience of substance use disorders and/or behavioral health conditions.
Must have excellent communication and good working knowledge of computers, excellent organizational skills and the ability to excel at details, multi-tasking and working under pressure.
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy.

Responsibilities

Conduct screening and intake interviews to determine consumer eligibility for services
Provide trauma-informed, recovery-oriented, person-centered care based on the unique needs of consumer
Explore treatment recovery options with the consumer, clarify goals and strategies, provide education and resources, and assist consumers in accessing treatment and community supports
Participate as an active care team member, work with the care team to establish treatment goals as part of the comprehensive care plan for the consumer, and support the consumer in accessing those services
Provide temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources
Provide RSN services to the consumer seven days per week, directly or on an on-call basis, including outside of business hours via telephonic coverage
Provide services on a mobile basis to consumers in any setting that is safe for the consumer and staff
Maintain professional relationships and connections with community resources and partners
Engage and build rapport with consumer, assist with referrals and coordination to services and resources including but not limited to primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists, DTA and other social supports
Remain knowledgeable about the substance use disorder service system. Link the consumer to treatment and recovery resources including but not limited to Acute Treatment Services, residential treatment, nutritional counseling, support groups, medicated assisted treatment and Narcan education
Helps peers to manage crises and strives to create safe spaces when meeting with peers
Values communication and follows laws and rules concerning confidentiality, 42-CFR and respects others’ rights for privacy
Maintain record-keeping as required by CFS, funding sources, and accreditation authorities
Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Benefit eligible at 20+ hours per week
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Wellworks for You (Employee Wellness)
2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement – Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts – save on medical expenses and dependent care!
401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.