Recovery Specialist

Memorial HealthSpringfield, IL

About The Position

The Recovery Specialist performs all duties assigned in support of the Medical Services Department. Recovery Specialist must complete paperwork per agency policies and requirements of funding source. Employee will adhere to the Memorial Health System (MHS) Code of Conduct, the MHS Ethics and Corporate Compliance Plan, MBH policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.

Requirements

  • Bachelor's degree required in social services field.
  • Must have or obtain CPR, First Aid, and Personal Safety certifications within 45 days from date of hire.
  • Must have or obtain IM+CANS certification within 30 days of hire.
  • Must have keyboarding and computer skills as required by position.
  • Must have valid IL Driver’s License, clean driving record, reliable transportation, and proof of automobile insurance.
  • Ability to pass background check and drug test required.

Nice To Haves

  • Related experience preferred.

Responsibilities

  • Obtain client vital signs, height, weight, and BMI.
  • Follow up on telephone messages and screen for those that must be handled by nurses and those that only need information clarified.
  • Check client records to ensure that all old records, hospitalization information, labs, etc. are in place before clients are seen by physicians.
  • Screen client records for new referrals to ensure that all required information is available prior to nurse review.
  • Assist with scheduling after follow-up for no-shows and cancellations, and send out appropriate correspondence.
  • Close appropriate client records.
  • Review physician/PN schedules two (2) weeks in advance to ensure ITP and MHA are current.
  • Assist in managing current caseload data for physician-only clients.
  • Make reminder phone calls and mail out reminder cards to clients to obtain labs/send status of results.
  • Enter ITP information into Clinician’s Desktop client information system.
  • Supervisor and employee mutually identify professional goals that enhance job related skills.
  • Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.
  • Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.
  • Complete all mandatory education requirements by specified deadlines.
  • Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.
  • Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures according agency policy to provide a professional working environment and effective service delivery.
  • Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.
  • Demonstrate through initiative and apparent effort involvement in clinical supervision with supervisors.
  • Communicate directly to designated supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
  • Adhere to MHS/MBH Behavioral Standards.
  • Embody the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
  • Perform other duties as required by agency needs
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