Recovery Specialist - Per Diem

Casa Esperanza•Tewksbury, MA

90d•$21

About The Position

Our Recovery Specialists ensure the safety of the program environment by assuring program security, monitoring, and other supportive tasks. Oversees the day-to-day activities at the program and ensures the safety and security of clients at all times. Staffs the front desk, answers the phones, manages the daily client schedule, ensures that all client activities are completed, and manages the safety and security requirements for the house. Responsible for completing regular rounds, facilitating groups, and other administrative duties as assigned. Provides crisis intervention and medication monitoring. Must have computer/data entry skills. English/Spanish bilingual, preferred. All shifts are awake shifts.

Requirements

High School Diploma or GED required, Associate's degree, preferred
Knowledge of addiction recovery process, or willingness to acquire within first six months of employment
Counseling and Substance Use training
First Aid/CPR Certification (or willingness to obtain certification upon hire)
Overdose Prevention training
ServSafe Certification or ability to obtain upon hire
Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
Able to work in a multicultural setting
Identifies and resolves problems in a timely manner
Uses reason even when dealing with emotional topics
Manages difficult or emotional client situations
Responds promptly to client needs and maintains confidentiality
Excellent customer service
Driver’s license in good standing

Nice To Haves

LADC II or LADC III preferred
English/Spanish bilingual, preferred

Responsibilities

Implements all safety and security requirements, including fire drills, evacuation procedures, and alarm and camera monitoring.
Reports all safety and security concerns to appropriate authorities and staff (i.e., 911/Best Team, Emergency Services, Floor Manager, Program Director, Senior Clinical Staff on Site, etc.)
Responsible for crisis intervention, counseling, and groups as needed
Must participate in all mandatory safety and security trainings
Must participate in regularly scheduled Program and All Agency meetings
Coordinates all scheduled client activities and refers clients to appropriate staff for support.
Ensures that all windows and doors are secure and alarms are set.
Ensures that all items that are potentially dangerous are secured in a locked location, i.e. knives, curling irons, irons, razors, etc.
Monitors all use of client medications, including over-the-counter medications
Makes client medications available at prescribed intervals
Observes and records that all medication has been taken in the medication log
Secures all client personal property in the designated secure location and completes property log
Conducts walkthroughs every two hours and completes checklists and logs, as required
Ensure all clients, visitors and staff sign in and out
Communicates with Case Management staff before and after the shift about client issues or concerns.
Work collaboratively with case managers and nursing staff to provide assistance to the clients.
Observes building and grounds and reports anything unusual to supervisor/nurse on duty.
Records client issues or concerns in the Communication Log
Assist with returning phone calls to potential clients for bed availability
Compile and label intake packets for new admissions
Search belongings on admission and at discharge and otherwise directed by supervisor
Complete paperwork for discharging clients, ensuring proper paperwork is signed before the client leaves the unit
Pack client belongings in the event that a client leaves unexpectedly, including the lock-up bag, medications, phone, etc.
Help the Case Manager with supervised urine screens and belongings searches
Complete rounds with the client observation checklist to ensure each client is accounted for
Escort clients on Fresh Air breaks and meal times
Inventory linens and/or supplies as needed
Inform management if you are familiar with a client from your personal life, as this could be a potential conflict.
Comply with all Agency policies and procedures
Remain on the unit until replacement coverage arrives
Other related duties as assigned