Recovery Mentor - Mom's Program

BestCare Treatment Services Inc•Bend, OR

39m

About The Position

Join BestCare as a Recovery Mentor for the MOMS Program! We’re seeking compassionate, reliable, and recovery-centered individuals to support pregnant clients navigating substance use disorder. In this vital role, you’ll provide peer support, mentoring, and advocacy—not as a clinician, but as someone who can offer lived experience, connection, and practical assistance. Recovery Mentors help facilitate groups and activities, offer transportation and outreach, and collaborate closely with an interdisciplinary team—including providing Peer Doula support—to help clients move toward stability, wellness, and empowered parenting. If you’re passionate about recovery, community support, and making a meaningful impact, we’d love to meet you. JOB SUMMARY: Recovery Mentors are a critical part of the SUD Treatment Team and work with the MOMS Program clients who are in recovery during a pregnancy. Recovery Mentors are not counselors, clinicians, or medical providers, but provide supports to clients that counselors are not able to offer, including Peer Doula support. The Recovery Mentor works with their Supervisor to design and implement education, referral, and parenting components of the program. The Recovery Mentor is responsible for helping to facilitate classes and support groups along with group activities. They will maintain a personal recovery program, if applicable, as well as model recovery-appropriate behavior.

Requirements

High School Diploma (or equivalent)
Must have personal lived experience with Substance Use Disorder
Must have maintained continuous recovery for the previous two (2) years at the time of hire
Knowledge of the legal/corrections system required
Requires current CRM-I (or -II) certification or eligibility/commitment to obtains within 30 days of hiring
Requires PSS/PSW/THW certification or ability/commitment to obtain within 6 months of hiring
CS2 Pay Grade: Requires ability/commitment to register/complete the Oregon THW-Birth Doula training courses within 6 months, with the full certification attained within one (1) year after training is completed
CS3 Pay Grade: Requires current Oregon’s THW-Birth Doula Certification (or DONA certification accepted)
Requires current BLS certification from the American Heart Association for children or adults, or ability and commitment to obtain within 6 weeks of hiring
Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed.
Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period:
Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs
Ability to demonstrate a strong harm-reduction approach
Professional demeanor with strong client, peer, and provider communication skills
Ability to communicate clearly, concisely, and effectively, both orally and in writing
Ability to demonstrate empathy, caring, or concern to bolster person’s self-esteem and confidence
Ability to maintain documentation in the EMR program
Ability to take vital signs (blood pressure, heart rate, temperature, weight)
Ability to work effectively and respectfully in a diverse, multi-cultural environment
Ability to work independently as well as participating as a positive, collaborative team member
Ability to function effectively and use good judgment in crisis situations
Ability to work with the treatment team to maintain a healthy treatment milieu
Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software
Strong interpersonal and customer service skills and ability to build and maintain positive relationships
Strong organizational skills and attention to detail, accuracy, and follow-through
Excellent time management skills with a proven ability to meet deadlines
Exhibits critical thinking skills
Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes and BCTS Policies and maintain appropriate boundaries
Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively

Nice To Haves

Bilingual in English/Spanish a plus
Previous training, experience, or knowledge of treatment in the disease of addiction is preferred

Responsibilities

Participates and provides recovery coaching to people involved with BestCare Treatment Services using the following methods for engagement with clients:
Makes regular telephone contact which may include talking with clients who need support and are feeling prone to relapse; reminder calls to clients who are scheduled for assessments, groups, individual sessions; doing outreach to client who miss group or individual services to attempt to reengage them in treatment services;
Provides client transportation in company vehicle (when approved by supervisor): taking clients to/from treatment services/appointments, transport to detox or residential treatment, and other appointments when it is determined to be helpful by the primary clinician or treatment team;
Provides recovery coaching for clients during activities;
Makes home visits on a limited basis, with supervisor approval;
Attend sober support meetings, or other sober activities, in the community with clients.
Helps monitor and stay connected to clients who are in residential (and detox) to help with re-engagement upon discharge;
Takes individuals or groups of clients to 12-Step meetings and/or clean and sober activities as appropriate;
Provides case management services including referrals to various resources (i.e. Food Bank, primary care/medical services, education entities, housing resources, etc.);
Assists prep and clean-up for evening groups as needed;
Provides individual, couples, and family support;
Helping clinicians in groups at the office, jail, etc. Providing back-up in groups and other treatment activities;
Helping clients develop and connect to non-using recovery activities (how to have fun, clean and sober);
Maintains case notes of client contact within agency documentation timelines in the electronic health record system (EHR);
Assists the SUD team with UA drug testing if needed;
Completes attendance sheets, required report forms, and reports client participation to Supervisor;
Other related duties as assigned by supervisor or Program Manager.
Works collaboratively as a member of an interdisciplinary team to support an individual’s SUD recovery plan of care, maintaining regular communication with team members, collateral providers, community corrections staff (if applicable), and links the clients to additional community resources and services related to recovery and the pregnancy;
Supports the plan of care and advocates for the client if DHS has safety concerns. Provides emotional support if the child is removed at the hospital due to safety risks, and advocates with social work at the hospital to assist with planning;
Follows the client intake into services, meets with client and (if appropriate) family members to develop a case management plan;
May include work in client’s home or offsite community meetings, as approved by supervisor or Program Manager;
Provides education for alternative techniques to avoid pain medications if client prefers and advocates for client with medical providers as needed;
Assists with creating and following a postpartum plan;
Provides education, support and resources about breastfeeding;
Other related duties as assigned by supervisor or Program Manager.
Models BestCare’s mission, vision, and values, promoting integrity, compassion, and collaboration;
Supports the organization’s commitment to equity and inclusion, fostering an environment of open-mindedness, cultural awareness and respect for all individuals;
Aligns department goals with organizational strategic initiatives;
Complies with Code of Conduct, Business Ethics, Employee Handbook, and all relevant policies and OARs;
Maintains professionalism, confidentiality, and compliance with HIPAA, 42 CFR, and Oregon statutes;
Completes assigned training timely and satisfactorily, and attends other seminars, training, and educational opportunities to develop professional skills and abilities;
Ensures that any required certifications and/or licenses are kept current and renewed timely;
Works independently and collaboratively as a positive member of the BestCare team;
Performs other organizational duties as assigned.