Recovery Coach

Mass General Brigham•Boston, MA

19d•$20 - $29•Onsite

About The Position

The Recovery Coach (RC) is considered an essential, non-clinical member of the care team. The RC will provide peer recovery support services to participants with substance use disorder (SUD) and will assist those participants in achieving and sustaining recovery as defined by each individual patient. This position will help facilitate participant access to recovery-oriented systems of care, help identify community resources, and provide peer recovery support. The RC will bridge the segregated treatment system into a more holistic care model through providing support across multiple systems and frameworks of care. This position will maintain ongoing participant support regardless of where they are in their recovery journey and will serve as a motivator, ally, role model, and advocate for patients with substance use disorders. The RC should possess thorough understanding of community culture and the core principles of peer support to address the barriers to a person-centered self-defined recovery pathway, one that inspires hope without judgment, expectation, or requirements. This position is a full-time in person 40-hour work week based at the main campus at Massachusetts General Hospital. The role will be working within a multi-disciplinary Addiction Consult Team (ACT) specialized in caring for participants that are admitted to the inpatient units and are interested in recovery coach support. Bilingual candidates encouraged to apply

Requirements

High School Diploma or Equivalent required
Certified Addiction Recovery Coach (CARC) certification preferred
Successful completion of Recovery Coach Academy before hire, or the successful completion of an approved Recovery Coach Academy within 4 months of hire
Demonstrates ability to maintain 2 years of sustained and uninterrupted recovery at time of hire required
Experience working with people with substance use disorders 1-2 years preferred
Strong advocacy skills along with knowledge of community-based services, resources, and local recovery community
Demonstrated understanding of the multiple pathways approach to recovery from SUD and willingness to embrace a patient-centered, patient-driven approach that recognizes an individual’s preferences and autonomy. Recovery by any means possible
Demonstrated understanding of the efficacy of medication for addiction treatment as one of the multiple pathways to recovery
Understanding of harm reduction and safe use techniques
Excels at problem-solving and time management with the ability to multi-task; organized, efficient and process directed
Ability to maintain effective working relationships to include effective boundaries with participants, families, and staff
Excellent interpersonal, written and verbal communication skills
Effective use of the Internet and Microsoft Office programs such as Word, Outlook, and familiarity with EMR

Nice To Haves

Recovery Coach [State Certification] - preferred
3-5 years of sustained and uninterrupted recovery preferred

Responsibilities

Engage with participants identified with SUD referred by the MGH Addiction Consult Team
Serves as a liaison between the recovery community, the addiction treatment system, the medical treatment system, and the participant’s community to provide connection to recovery-oriented systems of care
Addresses barriers to self-defined recovery and serves as a role model and advocate
Assists with access to treatment for SUD and co-occurring conditions, understanding and using systems and procedures to rapidly support identified needs of the participant
Meet with participants in clinical settings to understand their needs and personal goals, support the exploration of potential positive and negative consequences associated with personal goals and work collaboratively with the participant to remove obstacles that might interfere with goal attainment
Help participants navigate the healthcare system and social service system; accompany participants to appointments and meetings based on the wishes of the participant
Educate participants about harm reduction, safe use practices, multiple pathways of recovery and utilize motivational enhancement techniques to explore ambiguity and tip the scales towards healthy decision-making
Offer peer coaching and support to participants and helping to identify recovery-oriented goals
Advocate and support the participant’s voice during the care team’s consideration and development of a comprehensive treatment plan
Clearly and effectively offer to facilitate communication between the participant, primary care provider, and any external providers maintaining appropriate confidentiality procedures and boundaries
Write brief non-clinical notes in the participant’s medical record in support of effective and collaborative medical care and social services, attend multi-disciplinary team meetings
Systematically review the progress and challenges of each participant with a peer supervisor, to understand the most effective ways to support and encourage participant success