Recovery Coach - Per Diem

Mass General Brigham•Boston, MA

5d•$20 - $29•Onsite

About The Position

The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Schedule: - Per diem, variable hours. - Assignments may include weekdays, evenings, weekends, and holidays, depending on program coverage needs. - Based on program demand, the Floater RC may be scheduled at short notice. - Candidates must be able to travel between MGH’s main campus, outpatient sites, and community-based programs as assigned. The Per Diem / Floater Recovery Coach (RC) is an essential, non-clinical member of the care team who will provide peer recovery support services to participants with substance use disorders (SUD). Unlike a site-specific RC, the Floater RC will work flexibly across MGH programs and sites—including the possibility of inpatient units, the Emergency Department, outpatient clinics including low threshold Bridge Clinic, the community, adolescent services, pregnant and parenting programs, and community health centers in Charlestown, Revere, Chelsea, and the Internal Medicine Associates (IMA). This position is designed to support coverage needs related to vacancies, leaves, or surges in demand. The Floater RC helps ensure that patients and families consistently have access to recovery-oriented peer support regardless of staffing fluctuations. Job Summary The Recovery Coach assists participants in achieving and sustaining recovery, facilitates access to recovery-oriented systems of care, and bridges across fragmented treatment systems into a more holistic care model. They serve as motivator, ally, role model, and advocate, providing individualized and person-centered support without judgment, expectation, or requirements. This is a per diem role with variable hours based on program needs. Candidates must be able to travel between MGH’s main campus, outpatient sites, and community-based programs as assigned.

Requirements

High School Diploma or Equivalent required
CARC (Certified Addiction Recovery Coach) required within 18 months of hire.
Completion of Recovery Coach Academy prior to hire, or within 4 months of hire.
Minimum 2 years of sustained recovery at time of hire (3–5 years preferred).
Experience working with people with substance use disorders 1-2 years preferred
Strong knowledge of recovery-oriented community resources and services.
Familiarity with harm reduction, multiple pathways to recovery, and evidence-based approaches including medication for addiction treatment.
Strong interpersonal, communication, and advocacy skills.
Ability to travel between MGH main campus, community health centers, and other program locations as needed.
Flexibility, adaptability, and strong time management skills.
Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries.
Excellent problem-solving skills both one-on-one and in group situations.
Proficient in the use of office equipment and the computer Microsoft Word and Excel.
Strong attention to detail and ability to maintain written records and reports.

Nice To Haves

Bilingual candidates strongly encouraged to apply.

Responsibilities

Provide peer recovery support services to participants referred from any MGH addiction medicine program or site.
Float flexibly between inpatient, outpatient, adolescent, perinatal, ED, and community-based programs as coverage needs arise.
Serve as liaison between the recovery community, the treatment system, the medical system, and the participant’s community supports.
Collaborate with multidisciplinary teams to address barriers to self-defined recovery.
Conduct active outreach and engagement, including in community and health center settings.
Support navigation of healthcare and social service systems; accompany participants to appointments as needed.
Educate participants on harm reduction, multiple recovery pathways, and safe use practices.
Offer peer coaching, motivational support, and help participants identify and pursue individualized recovery and wellness goals.
Document encounters in the participant’s medical record and communicate effectively with the care team.
Participate in supervision, quality assurance activities, and team meetings as assigned.