Recovery Clerk Part Time

BJ's Wholesale Club • Alexandria, VA

21h • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most. The company is built on purpose and opportunity, offering a comprehensive benefits package to support team members' health, well-being, and future. The Recovery Clerk is responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized. Team members are expected to carry out job functions as assigned, support club policies, act with honesty and integrity, ensure a safe and positive environment, embrace inclusion and diversity, work as a team, move with speed and agility, innovate, adapt, and maintain a friendly and positive attitude. The role also involves delivering service excellence to members, resolving concerns, and ensuring a safe and positive experience. Daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and Fast, Friendly Full, Fresh, Clean Club Standards are essential. Team members should work with commitment and pride to deliver GOLD club standards daily, ensuring all items are stocked, promotional plans are executed, signage is visible and accurate, and the club is clean and organized. Understanding how to access and read production and/or financial performance reporting for the department and seeing the connection between consistent execution and positive business impact is also part of the role. BJ’s Wholesale Club is driven by a powerful purpose: taking care of the families who depend on them. With over 8 million members, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations, and eight distribution centers across 21 states. They offer high-quality fresh produce, meat, deli and bakery items, as well as apparel, electronics, home goods, and more at unbeatable value, allowing members to shop in clubs, online, or with curbside pickup.

Requirements

• Successfully complete required training and certification processes.
• Strong interpersonal skills.
• Attention to detail.

Nice To Haves

• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Provide members with prompt and courteous service and assistance.
• Replenish, refill, stock, and straighten merchandise.
• Ensure proper signage of merchandise.
• Keep the sales floor clean, neat, and fully organized.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Commit daily to GOLD Member Standards (Greet, Anticipate, Appreciate).
• Commit daily to Fast, Friendly Full, Fresh, Clean Club Standards.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD - Grand opening look daily.
• Ensure all items are stocked and promotional plans executed.
• Maintain visible accurate signage.
• Keep the club clean and organized, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Replenish milk, dairy, freezer, food, and non-food merchandise.
• Fold and organize apparel, books, and other merchandise.
• Remove empty cardboard from the sales floor, shelves, display cases, and replenish box bins.
• Use cardboard baler to dispose of cardboard.
• Return all returned and re-shop merchandise to the sales floor.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly Pay
• Free BJ’s Memberships: complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees