Recovery Audit Contract Project Manager

Texas Health & Human Services Commission-posted about 1 month ago

Full-time • Mid Level

Hybrid • Austin, TX

1,001-5,000 employees

Administration of Human Resource Programs

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Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The Office of Inspector General's (OIG's) mission is to improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions. OIG is a dynamic organization that specializes in the prevention, detection, audit, inspection, review, and investigation of fraud, waste, and abuse in the provision and delivery of all state health and human services and enforces state law related to the provision of those services. The Recovery Audit Contract (RAC) team within the OIG Data Reviews is looking for a highly motivated individual to serve as RAC Project Manager (Project Manager II) to effectively drive program initiatives from concept to implementation, including but not limited to new legislation and other policy changes. The RAC Project Manager reports to the RAC Director and performs moderately complex (journey-level) project management work involving the coordination, planning, initiation and implementation of projects at various levels of completion; monitoring the progress and schedule of projects; and communicating with project stakeholders, leadership, and other relevant parties. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

Effectively translates legislative and strategic priorities into effective, actionable plans. Coordinates, plans, and evaluates projects using accepted project management methodologies; Oversees the full lifecycle of projects from planning through closeout to ensure successful completion in alignment with the project's goals and requirements. Defines and documents the project scope, objectives, deliverables, and success measures in collaboration with management; develops comprehensive project plans that identify and sequence activities, allocate resources, assign staff with appropriate skills, and establish realistic schedules, timelines, and milestones. Supports the development and refinement of relevant policies, procedures, and best practices to strengthen future project work. At project close-out, prepares and conducts an evaluation of the overall project execution to highlight project success and/or learn from the experience on the project
Manages project execution by coordinating project activities and regular meetings with a wide variety of stakeholders including but not limited to the RAC team and leadership, other HHS staff, the RAC vendor, providers, and managed care organizations, monitoring project progress through established tracking and reporting systems, evaluating deliverable appropriateness, and preparing periodic status and performance reports. Assists the RAC Director with the development of meeting agendas, talking points, and meeting notes. Conducts professional and courteous stakeholder outreach on behalf of the RAC team, ensuring the provision of excellent customer service. Proactively monitors and manages project milestones and project deliverables to ensure that they are acceptable and align with project goals and requirements.
Ensures all project activities and information are accurately documented, securely maintained, and appropriately communicated to RAC leadership and stakeholders. Makes timely adjustments to plans, resources, or schedules as needed to address challenges and keep projects on track. Upon project completion, finalizes all assignments and deliverables, updates project documentation, evaluates outcomes to identify successes and opportunities for improvement, and ensures records are organized and archived for future reference. Coordinates and responds to requests for changes from the original specifications. If a challenge is identified with any part of the project or its deliverables, analyzes the cause and reports results and recommendations to RAC leadership. Develops solutions to project issues and concerns.
Assists in the development and documentation of relevant policies and procedures. Performs other duties necessary to achieve the mission of the Office of Inspector General.

Knowledge of health and human services programs, functions, and systems.
Knowledge of agile project management methodologies, theories and practices applicable to projects of moderate scope; systems and procedures used to evaluate a third-party vendor's performance; and local, state, and federal laws and regulations relevant to the administration of the project undertaken.
Skill in project management monitoring, addressing changes in scope and budget, and the ability to manage multiple tasks and exhibit flexibility in prioritizing tasks to meet demanding deadlines.
Ability to exercise sound judgment in making critical decisions, assign duties and responsibilities, and coordinate the work of project staff.
Ability to evaluate problems and propose alternative and innovative solutions.
Ability to prepare well-written, objective, concise, well-organized reports and presentations with thoughtful, data-driven recommendations for RAC leadership's consideration.
Strong analytical skills with the ability to collect, analyze, organize, and disseminate significant amounts of complex information with attention to detail and accuracy.
Skilled in use of office equipment and software i.e., Microsoft Office, Excel, Word, PowerPoint, Project, Visio, etc.
Skill in communicating professionally and effectively, both verbally and in writing.
Ability to work in teams that may cross functions, departments and/or agencies.
Skill in establishing and maintaining collaborative and effective working relationships with all levels of staff and external stakeholders.
Graduation from an accredited four-year college or university. Work experience may be substituted for education on a year-for-year basis. Full-time professional experience working within state, local, or federal government or a public agency is preferred.
Minimum of 2 years of experience as a project manager or project coordinator working on large, complex projects required.

Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) and/or Scrum/Agile certification preferred.
Project Management Professional Certification and/or Scrum/Agile certification preferred.

100% paid employee health insurance for full-time eligible employees
a defined benefit pension plan
generous time off benefits
numerous opportunities for career advancement

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