Records Technician at Caggiano Orthodontics

Specialty Dental Brands-NJ • Parsippany-Troy Hills, NJ

1d • Onsite

About The Position

The Records Technician is responsible for capturing high-quality diagnostic records that are essential to the orthodontic treatment planning process. This includes digital X-rays, intraoral and extraoral photos, and 3D scans. The ideal candidate is detail-oriented, technically skilled, and enjoys working closely with both patients and the clinical team.

Requirements

• High school diploma or equivalent (required)
• MUST HAVE RADIOLOGY CERTIFICATE
• Comfortable working with imaging and scanning technology
• Strong organizational and communication skills
• Ability to remain calm, positive, and patient-focused
• Computer proficiency and attention to digital detail

Nice To Haves

• Passion for precision and technology
• Team-player mentality with a proactive attitude
• Friendly, approachable, and professional
• Willingness to learn and grow in a clinical setting

Responsibilities

• Greet patients and make them feel at ease prior to records appointments
• Capture diagnostic records including: Intraoral and extraoral photographs
• Panoramic and cephalometric X-rays
• 3D iTero or intraoral scans
• Ensure image quality and accuracy of all records
• Upload, organize, and label patient files in the practice management system (e.g., Dolphin, Cloud9)
• Maintain sterilization and cleanliness of records room and equipment
• Assist with initial exams and new patient onboarding when needed
• Support clinical staff in managing patient flow and scheduling follow-ups
• Comply with OSHA, HIPAA, and radiation safety protocols
• Perform equipment checks and report any maintenance issues

Benefits

• Supportive, team-oriented environment
• On-the-job training and development
• Competitive compensation
• Health and dental benefits, with 401k match and PTO/Holiday program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED