Records Specialist

Embry-Riddle Aeronautical University • Union, AZ

54d

About The Position

This position provides front-line customer service in the Records Office for students, faculty, and staff. Performs a variety of academic records related and registration support activities, using various information systems to enter, retrieve, and analyze data, create and transmit reports and process student records. Serves as a key member of the Records Office team.

Requirements

• High School Diploma or GED
• 1-3 years of experience

Responsibilities

• Register students for academic courses to complete degree requirements. This includes Cooperative Education, Exchange, Study Abroad, Directed Studies, and any special programs.
• Assist and train students in the registration process.
• Decipher any computer/ineligibility errors preventing access to the web registration system, advise and assist students with any eligibility messages.
• Register students for Worldwide Online courses as needed; coordinate with Worldwide Online on late registration authorizations, and/or availability of courses.
• Process Intra-University Transfer Requests.
• Review and process student withdrawals from their classes.
• Determine if students qualify to enroll for up to 18 credit hours, with no increase in tuition for hours over the block.
• Process official transcript requests both in person and through the electronic ordering system, Parchment.
• Audit transcript to ensure academic data entries were posted correctly before releasing official transcripts of academic records.
• Provide monthly reporting for transcript values and authorizations.
• Manage National Student Clearinghouse report transmissions and data integrity.
• Verify student enrollment to various authorized parties.
• Process Enrollment Verification Requests and Honor Level Updates.
• Create/modify residential classes in Campus Solutions, including section-specific notations, and assignment of classroom facilities.
• Assist in effectively matching academic needs for classroom space with available facilities.
• Create/modify course requisites programming in the course catalog to ensure students meet course requirements and assign student enrollment appointments for upcoming class registration cycles.
• Partner with IT personnel on the review, implementation, configuration, and testing of new or existing products or processes related to the student information, scheduling, imaging, and other related systems.
• Assist with end-of-semester academic processes, including electronic notification to students/campus departments of those placed on academic standing, incomplete grades, and those failing to meet course requisites for the upcoming semester.
• Maintain the Records and Registration web page to include academic policies and procedures, online forms (electronic forms), and PDF forms accessible 24 hours.
• Responsible for the oversight of document preparation, scanning, indexing, quality assurance, and electronic transfer of imaged data into appropriate workflow queues to complete various student academic requests.
• Work with Assistant Registrar, Associate Registrar, Sr. Associate Registrar, University Registrar and other Records Specialist to create course sections each semester.
• Includes direct studies, cooperative education, and summer abroad courses.
• Sets up course requisites.
• Works with College Department Chairs to analyze course space utilization and course conflicts that do not meet their class change requests.
• Reviews/attaches specified fees to unique courses.
• Register students for academic courses to complete degree requirements.
• Assist and train students with the registration processes and resolve any registration conflicts.
• Creates mid-term/final grade rosters for faculty, provides faculty instructional aides and assists faculty in the grading process.
• Verify academic data to certify athletic teams to determine eligibility for NAIA current/future semesters.
• Coordinate with coaches, Athletic Director and Faculty Athletic Representative to resolve student eligibility issues.
• Creates various reports for internal department/outside agencies on academic requests.
• Frontline customer service for student enrollment at Prescott.

Benefits

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees