Records Representative

VERITEXT LLC•St. Louis, MO

8h•Hybrid

About The Position

Providing our clients with exceptional service is the foundation of our business. In Records (Pohlman), you will be responsible for processing and following up on all incoming records produced via mail, email or fax.

Requirements

Customer service oriented with strong interpersonal skills
Dedicated professional with the ability to respond to requests promptly and accurately
Must possess excellent written and verbal communication skills
Must be detail oriented, organized and be able to multi-task
Proactive and motivated with good problem solving skills.
Proficiency in Microsoft Office is required.

Responsibilities

Verify records received are responsive to client request
Mail or arrange courier service to deliver records
Other job duties as assigned

Benefits

Competitive compensation and total rewards package
Comprehensive medical, dental and vision insurance
Hybrid work structure (two days in the office, three days working remotely)
Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
Matched 401(k) to help you save for your future
Pet insurance to help your pet(s) live a long and happy life
Flexible Spending Accounts (healthcare, dependent care, transit & parking)
Company-paid life insurance as well as short-term and long-term disability insurance
Learning and development opportunities to advance both personally and professionally
Veritext Summer Camp – a fun-filled culture building and learning experience
Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!