Position Description: This position is responsible for responding to inquiries and processing applications and documents in support of a federal government agency. The primary function of this position includes but is not limited to the following (processing paper and electronic applications, using multiple systems, following standard operating procedures (SOPs) and business rules). While Records Management Specialists may be assigned to perform one of the primary functions described below, they will also be cross-trained to perform secondary duties according to business needs. Essential Duties and Responsibilities Process paper and electronic documents in accordance with current SOPs, as FDA moves away from a total paper environment to an electronic paperless environment. Document processing includes: selection of appropriate method from a wide variety of procedures or simple interpretations of a limited number of SOPs; understanding multiple data entry systems; selection and identification of relevant data, labeling, jackets, logging, assignments and all associated data entry with a high level of accuracy. Perform data entry functions, as needed. Daily use of office automation tools such as Microsoft Office and other common desktop applications.