Records Management Associate

Creative Testing Solutions•San Marcos, TX

About The Position

Under direct supervision, this position is responsible for the organization and permanent archiving of laboratory records and ensuring timely, accurate reporting of laboratory test results.

Requirements

Education: High School diploma or GED required.
Must be able to speak, read, and write in English.
Strong organization skills and legible handwriting are essential.
Must have basic computer skills.
Must have strong verbal communication and interpersonal skills.
Must be detail oriented and keep a high degree of focus even when performing routine tasks.
Able to effectively communicate information and ideas so others will understand.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Ability to work independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals.
Ability to interact with others, relates sensitive information to diverse groups.
Ability to work with diverse groups to obtain consensus on issues.

Nice To Haves

Practical experience working in a cGMP regulated environment preferred.

Responsibilities

Maintains the organization and classification of archival records per standard operating procedure to ensure future retrieval.
Files documentation and records per established procedures and archives associated test results and documentation.
Completes documentation as required by established procedures.
Ensures documentation accuracy.
Monitors, coordinates, and facilitates off-site storage of laboratory records when necessary.
Retrieves laboratory records for internal and external audits.
Collects and ensures records are retained for specified time periods, per standard operating procedures.
Assists in processing and investigating customer inquiries.
Performs required donor deferral entries into the National Donor Deferral Registry, as assigned.
Reports manual test results to laboratory customers as necessary.
Enters and reports positive and confirmatory test results.
Communicates and escalates quality issues to Quality Management as needed.
Assures quality customer service to all customers.
Performs all assigned duties in compliance with internal SOPs and external regulations.
Brings compliance issues to the attention of management.
Maintains good attendance and punctuality per the absence policy.
Performs all other duties, at the discretion of management, as assigned.