About The Position

The incumbent of position is responsible for coordinating, managing, monitoring, and processing public records requests and file reviews in the Bureau of Human Resources (HR). Answers and responds to incoming telephone calls, emails, facsimiles, and mail in reference to public records requests. Responsible for processing public records and personnel file reviews according to the Florida Statutes and Department of Juvenile Justice (DJJ) guidelines. This includes logging, redacting, processing payments providing the requested information in hard copy or electronic form to the requestor, mailing, coordinating with Legal, and Finance & Accounting. Receives, reviews, processes, and manages confidential records, public records, and personnel records requests, in conjunction with Human Resources staff. Serve as the liaison between the General Counsel's Office and the Bureau of Human Resources concerning responding to and processing court orders, subpoenas, and public records requests. Determines the cost for gathering, organizing, reviewing, and redacting records; generates invoices for costs and providing same to requestors; handles all records, checks received; requests extensions of time for subpoenas for records via the Office of the General Counsel, and ensures public records requests remain in compliance with the Government-in-the-Sunshine Manual and the department’s procedures. Serves as back-up for employment verification and disciplinary history and performs other related duties

Requirements

  • Skill in reviewing and analyzing documents for accuracy, completeness, and regulatory compliance.
  • Skill in identifying deficiencies, inconsistencies, or missing documentation and recommending corrective action.
  • Skill in organizing, tracking, and managing public records request simultaneously while meeting deadlines.
  • Skill in written and verbal communication, including explaining processes in clear, practical terms.
  • Ability to interpret and apply policies, statutes, and administrative rules to varied public records request.
  • Ability to exercise sound judgment and discretion in handling sensitive and confidential information.
  • High School Diploma or its equivalent.
  • 2 to 3 years’ experience with public records request.
  • Experience performing records management related work to include maintaining data in electronic databases such as Microsoft Excel, SharePoint, Axiom Pro, etc.

Responsibilities

  • Coordinating, managing, monitoring, and processing public records requests and file reviews in the Bureau of Human Resources (HR)
  • Answering and responding to incoming telephone calls, emails, facsimiles, and mail in reference to public records requests
  • Processing public records and personnel file reviews according to the Florida Statutes and Department of Juvenile Justice (DJJ) guidelines, including logging, redacting, processing payments providing the requested information in hard copy or electronic form to the requestor, mailing, coordinating with Legal, and Finance & Accounting
  • Receiving, reviewing, processing, and managing confidential records, public records, and personnel records requests, in conjunction with Human Resources staff
  • Serving as the liaison between the General Counsel's Office and the Bureau of Human Resources concerning responding to and processing court orders, subpoenas, and public records requests
  • Determining the cost for gathering, organizing, reviewing, and redacting records; generates invoices for costs and providing same to requestors; handles all records, checks received; requests extensions of time for subpoenas for records via the Office of the General Counsel, and ensures public records requests remain in compliance with the Government-in-the-Sunshine Manual and the department’s procedures
  • Serving as back-up for employment verification and disciplinary history and performs other related duties
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