Records Fulfillment & Logistics Specialist

Detroit Public Schools Community District • Detroit, MI

414d • $36,774 - $36,774

About The Position

The Records Fulfillment & Logistics Specialist is responsible for managing and maintaining the district's records warehouse and archive storage. This role involves organizing, retrieving, and fulfilling records requests, contributing to digitization efforts, and supporting the organization of the records vault. The specialist ensures accurate handling of records, manages logistics for record pickup and distribution, and provides excellent customer service while adhering to confidentiality and district policies.

Requirements

• High School diploma or equivalent; additional training in records management or logistics preferred.
• Minimum of two (2) years in a logistics, warehouse, or records management role, preferably within a school district or public sector organization.
• Strong organizational and time-management skills with attention to detail.
• Familiarity with records handling, storage, and fulfillment processes.
• Ability to lift and handle boxes as well as safely operate warehouse equipment.
• Proficiency in basic computer applications and ability to learn records management system software.
• Strong interpersonal and communication skills to interact professionally with school staff and constituents.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to multi-task and adapt to changes quickly.
• Self-motivated with the ability to work in a fast-moving environment.

Nice To Haves

• Experience in a school district or public sector organization.
• Additional training in records management or logistics.

Responsibilities

• Receive and process records requests from internal departments, schools, and external constituents.
• Locate and retrieve physical and digital records efficiently, verifying accuracy and completeness before release.
• Package and securely email or mail records to constituents, maintaining accurate tracking of requests.
• Organize records in the vault by year, school, grade level, or other defined categories to ensure efficient retrieval.
• Re-box records to optimize storage capacity and replace damaged storage materials.
• Create and maintain an updated inventory of records, including detailed labeling and indexing for quick identification.
• Conduct routine audits of the vault to verify correct placement of records and identify areas for reorganization.
• Coordinate the pickup of records from schools and other district locations.
• Load, transport, and unload records to and from the warehouse, ensuring safety and security during transit.
• Prepare physical records for digitization by sorting, purging, labeling, and indexing documents.
• Engage in quality assurance processes with the digitization team to ensure records are scanned and uploaded accurately.
• Review records for compliance with long-term storage requirements.
• Package and label records for long-term storage while maintaining accurate records of what is stored.
• Identify and correct misfiled or mislabeled records during routine tasks.
• Serve as a point of contact for schools and district departments regarding records logistics and requests.
• Follow all safety protocols when handling and transporting records.

Benefits

• Health insurance
• Paid holidays
• Professional development opportunities
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED