Records Clerk

WELLNEST EMOTIONAL HEALTH & WELLNESS-posted about 12 hours ago
$17 - $21/Yr
Full-time • Entry Level
Onsite • Los Angeles, CA
251-500 employees
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The Records Clerk is instrumental in managing client data, communicating with families, and collecting information for LA County Department of Mental Health compliance (LACDMH). The Records Clerk provides support services to the Total Quality Management, Clinical and Management teams. Duties are typically clerical in nature and will involve contact with clinics and families served at Wellnest. The Records Clerk will access the computerized record system to verify client’s previous services, confirm current services, review financial information and other confidential information. The Records Clerk provides support by organizing, filing, scanning, uploading and maintaining medical records. In this position, the Records Clerk upholds LACDMH and Wellnest Policies & Procedures and Principles of Responsibilities as required, including ensuring the security of medical records to ensure that confidentiality is maintained.

  • Scans, files, copies, and uploads documents
  • Maintains Chart Inventory for compliance
  • Performs monthly Financial Spot Audits for DMH Compliance
  • Provides reception coverage (at any Wellnest location)
  • Answers telephone and obtains necessary information from callers
  • Collects and enters patient information into the office Electronic Health Record (EHR) system
  • Answers questions about organization and provides callers with address, directions, and other information
  • Attends and participates in all staff meetings
  • Successfully completes all DMH required training courses
  • Demonstrates a knowledge of health insurances, including eligibility, benefit coverage, authorization/pre-certification, and other relevant information
  • Completes all other duties, as assigned.
  • A minimum of a High School Diploma/GED required, a Bachelor’s Degree with an emphasis on Mental Health care/management or related field preferred.
  • A minimum of 6 months experience in mental health care or related experience in health care required.
  • Must have experience and competency with computers and spreadsheets.
  • Employee may be asked to pursue additional training when it is determined to be in the best interest of the Company.
  • Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business.
  • Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage.
  • In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice.
  • Proof that you will be fully vaccinated against COVID-19 and boosted per eligibility guidelines by your employment start date. Per the CDC and Department of Public Health, individuals are considered fully vaccinated for COVID-19: two weeks or more after they have received the second dose in a 2-dose series (Pfizer-BioNTech or Moderna or vaccine authorized by the World Health Organization), or two weeks or more after they have received a single-dose vaccine (Johnson and Johnson [J&J]/Janssen).
  • Previous DMH experience preferred and experience with clinical health care background and claims data inquiry preferred.
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