Records Clerk (afternoon shift)

Macomb County Government

18h • Onsite

About The Position

In this role, you will perform a variety of clerical and/or accounting duties, which require an understanding of departmental operations, a high degree of accuracy and independent judgment. The successful candidate will be organized and responsible, with excellent customer service skills. Prior experience working in law enforcement is preferred. If you have this experience please highlight this within your application.

Requirements

• High school diploma or GED equivalent
• Minimum of two (2) years of office clerical work experience
• Possession of a valid Michigan driver’s license, operable automobile and insurance
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the public
• Providing customer service to internal and external customers via phone, email and in person
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing somewhat complex mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Organization and time management
• Operating personal computers with current versions of office efficiency software and applications
• Performing data entry to multiple types of database applications for registration, enrollment, service provision, billing, inventory and statistical review and reporting
• Assigning, prioritizing, monitoring, and reviewing work assignments
• Ability to: Provide excellent customer service to both internal and external customers with tact and courtesy
• Effectively speak, write and understand the English language
• Understand and carry out oral and written directions
• Meet schedules and deadlines of the work
• Accurately organize and maintain paper documents and electronic files
• Work independently
• Maintain the confidentiality of information and professional boundaries
• Perform moderate level clerical/administrative related duties with a high degree of accuracy
• Lead and train staff and coworkers
• Learn new policies, practices and procedures
• Read and understand laws, rulings and other published guidance
• Handle, process and account for large sums of cash/money
• Understand and follow complex registration, eligibility and enrollment guidelines

Nice To Haves

• Associates degree or higher
• Three (3) or more years of office clerical, bookkeeping or accounting related work experience
• Speak and understand a language other than English is preferred
• Prior experience working in law enforcement is preferred.

Responsibilities

• Performs data entry for record keeping, tracking, registration, inventory and ordering.
• Updates and maintains computer records at the office, County and State of Michigan level.
• Processes invoices as accounts payable/receivable, prepares and submits requests for payment of invoices and posts payment entries.
• Answers procedural questions regarding various departmental functions, duties and procedures, schedules appointments, etc.
• Assists customers in person, online or over the telephone.
• Receives, processes and deposits payments/money for fees, fines, daily bank deposits, etc.
• Performs bookkeeping to balance accounts, makes check requests and journal entries, maintains spreadsheets, etc.
• Prepares a variety of documents and correspondence using personal computers, printers, email, and other electronic means for department heads, elected officials, managers, supervisors and others.
• Operates a variety of computer database software programs required for efficient operation of services.
• Manages and accounts for petty cash operations.
• Arranges interpreter services, coordinates scheduling and processes billing arrangements.
• Audits accounts (internal/external), verifies debits/credits, applies appropriate adjustments and updates account status.
• Reviews forms, letters and legal documents for accuracy, correcting errors or rejecting forms to the originator to have them corrected and resubmitted.
• Maintains a variety of department, program and office operational records.
• Operates standard office equipment such as personal computers, facsimile machines, copiers, scanners, calculators and adding machines.
• Performs related work as required.

Benefits

• Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED