Records Clerk

City of Somerville•Somerville, MA

2d•$65,000

About The Position

Position performs a variety of tasks in support of the police records function and works directly with the public and other Police Department personnel by taking complaints and inquiries over the phone and in person. The position is responsible for recording, filing, retrieving, and assimilating a variety of data related to the effective functioning of the Police Department. Employee is required to perform all similar or related duties. Essential Functions The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Requirements

A high school diploma or equivalent and one year of related experience are required.
Thorough working knowledge of office procedures and machines; working knowledge of state regulations and laws.
Ability to meet and deal with the public effectively and appropriately; ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing; ability to operate a computer; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees, City officials, and the public.
Excellent organizational skills; excellent data processing skill in the use of personal computers and office software, including word processing, database, internet and spreadsheet applications; basic familiarity with municipal accounting practices.

Responsibilities

Provides support and assistance to police personnel, the public and other organizations and agencies regarding police records; provides information regarding police activities, operations and records to the public, Police Department personnel and other agencies.
Performs a variety of tasks associated with maintaining accurate Police records in various Databases; prepares various printouts for police staff as necessary; inputs data regarding cases, incidents and other related matters into the computer; verifies information on reports
Collates and files a variety of reports, records, information and paperwork.
Maintains police records filing system; prepares photocopies; distributes material as appropriate
Accepts and accounts for fees received
Inspects police reports for accuracy and completeness of information; enters information into the computer; verifies and completes information as necessary.
Works with accident reports; prepares reports summarizing information received over a standard period of time
Responds to inquiries for information or requests for reports.
Answers the phone and directs calls; works with customers at service counter; responds to inquiries for information; distributes reports
Assisting with Lobby Customers
And any other duties or responsibilities given to them by the Division Commander, Commander of Field Operations, or the Chief of Police

Benefits

4 weeks annual vacation for non-union positions.
Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City
Dental coverage low and high plans through Cigna
Vision care through Vision Service Plan (VSP)
Long term disability through Sun Life Group and voluntary life insurance through Boston Mutual
Health Care and Dependent Care flexible spending through Benefit Strategies
Deferred compensation plans through a choice of three vendors
Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health
Annual cancer screening & wellness release
Somerville Retirement Pension System
Tuition reimbursement
MBTA pass program
FREE Blue Bikes membership
Eligible employer for the Public Service Loan Forgiveness Program (PSLF)