Records Clerk, Department of Public Saftety

San Manuel • Highland, CA

6d • Onsite

About The Position

Under the direction of the Manager, Dispatch Shift, the Records Clerk provides administrative support for the Department of Public Safety (DPS). This role manages data entry, record processing, and information release, while responding to inquiries from DPS and external departments. This position reviews report requests to determine appropriate disclosure and ensures compliance with policies and procedures to deliver high-quality security services.

Requirements

• High school diploma or GED required.
• Minimum one (1) year of related experience required.
• Minimum six (6) months of that time must be of increasingly responsible technical, administrative, or analytical experience in a public safety agency, in related function areas.
• Strong verbal and written communication skills required.
• Ability to apply modern techniques for proper maintenance and collection of records and related documents; stays current with laws governing record retention, release, and management.
• Strong time management skills with the capacity to prioritize and meet deadlines effectively.
• Ability to adhere to tribal, federal, state, and local laws, regulations, and guidelines relevant to records management.
• Possesses a strong work ethic and excels both independently and in collaborative team environments.
• Ability to make sound decisions, manage multiple priorities, maintain organized workflows, and meet strict deadlines with minimal supervision.
• Must be a self-starter who can make effective decisions, handle multiple priorities, maintain an organized workload, and meet strict deadlines with minimal supervision.
• Maintains confidentiality and ensures security of sensitive information throughout all records management processes.

Nice To Haves

• Experience with Tritech/Central Square Enterprise Records Management System strongly preferred.
• Knowledge of a variety of automated and manual law enforcement systems strongly preferred.
• Experience with record management systems (RMS), including the technical and operational aspects, and relevant laws, codes, and regulations strongly preferred.
• Knowledge and experience with modern office procedures and methods are strongly preferred.
• Ability to effectively use computer programs for document creation, data management, and graphic presentations is preferred.
• Must possess familiarity with internet and electronic communication usage and methods.
• Experience utilizing statistical methods and principles for work is preferred.

Responsibilities

• Maintains accurate DPS records by entering, updating, and managing data across automated and manual systems. Oversees system configurations and workflows, including user access, role and code management, data entry templates, profile settings, and reporting design to ensure integrity and compliance.
• Receives, reviews, logs, copies, distributes and files reports to ensure an efficient DPS reporting and record keeping process. Identifies opportunities for improvement and collaborates with department leadership to make effective changes.
• Provides customer support via phone, responding to information requests from internal departments and external agencies. Assists in resolving complaints and processes report requests in compliance with Tribal guidelines for information release.
• Monitors the quality of computer data entry through audits, revisions and making corrections as needed.
• Supports in the development of training programs consisting of record keeping processes to ensure consistency in data entry and maintenance.
• Performs other duties as assigned to support the efficient operation of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED