Records Associate

RR Donnelley-posted about 9 hours ago

$25 - $27/Yr

Full-time • Entry Level

Onsite • Los Angeles, CA

5,001-10,000 employees

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Williams Lea is hiring for a Records Associate for our Los Angeles, CA office to work Monday to Friday 8:00 am to 5:00 pm or 9:00 am to 6:00 pm! The candidate for this Records Associate position will be responsible for delivering exceptional customer service to our clients within a corporate law firm environment. Work requirements include file creation, labeling, retrievals, transfers, destruction, tracking and also document scanning. This position requires regular professional written and verbal communication with our clients, other departments and vendors. Coordination of records scanning and retrieval projects with other departments and external vendors is also required for this position. Good working skills in Microsoft Word, Excel, Outlook, Adobe PDF, eDocs DM and LegalKey are essential for this position.

Following all established internal Records procedures
Creation of new files and revision of existing files
Data entry into the records management database
Adhering to document retention policies
Labeling, moving and shelving files
Follow-up on checked-out files as needed
Process and file incoming records under their respective client matters
Participate in diverse ongoing Records projects regularly
Coordinate and track scanning projects between Records and other departments
Daily scanning of documents using computer desktop scanners and Adobe PDF
PDF quality control, profiling and saving to the Document Management System
Using a handheld barcode scanner to track the location and movement of internal files
Track and retrieve files from internal or external locations as needed for client requests
Processing inactive and closed files in preparation for transfer to off-site storage
Work with offsite storage vendors on retrieval/storage of files via web interface or phone
Routing and tracking of locked shred bins managed by Records for the firm’s NY office
Maintaining daily productivity tracking logs of all department activities and projects
Research of client and matter information in various firm databases as needed
Working on any other reasonable request for Records related assistance
Maintaining the highest levels of confidentiality of all firm records and files

High school diploma or equivalent, college degree preferred
Prior legal records and file creation experience required
Indexing pleadings required
Hard and electronic file transferring required
Excellent attention to detail and strong consistent task focus
Professional, effective written and oral communication skills
Excellent interpersonal and teamwork skills
Effectively complete tasks without constant supervision
Ability to multi-task and meet multiple deadlines
Intermediate Windows 10 based computer skills required
Good working skills in Microsoft Word, Excel and Outlook required
LegalKey and IRM experience required
Document scanning and Adobe PDF toolset experience preferred
Ability to handle sensitive and/or confidential materials required
Capacity and willingness to climb short ladders/step stools
Must be able to lift up to 50 lbs. and push carts full of files on a regular basis
Able to load, push, and unload carts of boxes or files as needed
Capable of understanding client inquiries and providing effective responses

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