RECORDS ASSISTANT II

Durham County, NC • Durham, NC

33d

About The Position

Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields-giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov. The purpose of this position is to prepare and check forms, records, reports, applications and other materials for accuracy, completeness, and conformity with established procedures. Application files are created once criminal history checks are completed. Manages the fingerprinting process for the agency including the scheduling and printing of all applicants. Serves as a backup to coworkers conducting transactions with the public at the front desk. This job is performed under the general supervision of the Records Supervisor.

Requirements

• Working knowledge of current federal, state local government statutes pertaining to criminal process and gun laws.
• Demonstrates the ability to multitask in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to collaborate effectively with internal and external partners.
• Detail oriented with strong data entry skills.
• Working knowledge of Microsoft (Word, Excel & PowerPoint)
• Requires a high school diploma and previous experience working with the public in a forward-facing capacity.

Responsibilities

• Receives, enters and updates all criminal process documents into the agency's report management system (RMS).
• Creates and maintains all gun permit applications. This includes address changes and revocations of approved gun permit holders.
• Conducts criminal history checks.
• Manages and maintains the agency's incident reports, accident reports and citations completed by law enforcement.
• Provides fingerprinting services to the public along with other intergovernmental agencies.
• Serves as a liaison between the public and law enforcement regarding the status of all active warrants issued.
• Completes administrative tasks such as creating files, copying, scanning, emailing and memo writing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED