Recordkeeping Specialist

SNB Career•Sioux City, IA

12d•Onsite

About The Position

Are you looking for a career opportunity that allows you to grow your expertise in retirement plan administration? At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life’s interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we’d like you to advance your career with us at SNB. We are searching for a detail-oriented team member to support the daily operations of our employee benefit plans. In this role, you’ll help with plan administration, annual testing, reporting, and client support. You’ll work closely with administrators, advisors, and auditors to keep plans running smoothly and in compliance. Values Matter. We stand for excellent service and care about doing what’s right. We’re seeking a detail-oriented professional with a strong commitment to accuracy, integrity, and client service. The ideal candidate takes pride in supporting others, enjoys working with numbers and compliance, and is dedicated to making a positive difference in our customers’ lives and the communities we serve. This Recordkeeping Specialist is responsible for the daily maintenance of the Retirement Plan Services recordkeeping system within the Wealth Management division. In collaboration with the investment management team, the recordkeeping specialist will assist in all phases of routine account administration.

Requirements

High school diploma or equivalent
2 years professional office experience
Strong verbal and written communication skills
Accuracy and meticulous attention to detail required
Excellent oral, written, and interpersonal communication skills
Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
Ability to manage multiple requests simultaneously, meet deadlines, and adapt to shifting needs
Team-oriented and the ability to work collaboratively across all levels of the organization
Service-oriented, polite, and respectful
Advanced problem-solving and analytical skills
Ability to take direction and instruction and follow through independently until project completion

Nice To Haves

Fluent written and verbal Spanish skills are strongly preferred

Responsibilities

Process all participant distributions by reviewing paperwork, verifying vested balances and signatures, monitoring force-out eligible accounts, and ensuring compliance with all regulatory requirements.
Provide back-up support to all Recordkeeping functions, with primary focus on the Distribution and Trading desks.
Support and coordinate annual compliance activities by verifying participant data for testing and contributing to the preparation of annual tax forms.
Respond to client inquiries from the internal phone line, process transfer requests, and ensure timely follow-up documentation.
Perform audits of generated tax forms against distribution activity and monitor outstanding distribution checks each month to ensure accurate reconciliation.
Support complex plans and coordinate special projects or other assigned duties
Provide back-up and support for the contribution desk, including processing retirement plan contributions and insurance premium payments in accordance with established procedures.
Monitor plan activity, including forfeiture balances, pending transactions, loan balances, and miscellaneous fund activity, ensuring timely follow-up with plan sponsors as needed.
Assist with plan sponsor support functions, including training, file layout guidance, new participant enrollments, and follow-up tasks.
Support administrative platforms by managing access, training users, and providing back-up for anti-money laundering reporting.
Participate in plan audits, perform participant maintenance, and assist with special projects or other duties as assigned.