Record Retrieval Specialist (29118)

Insight Service Group (ISG)•Valparaiso, IN

7d•$15 - $15

About The Position

Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Record Retrieval Specialist to join our Medical Records team. Job Description ONLY CANDIDATES WITH PRIOR RECORD RETRIEVAL EXPERIENCE WILL BE CONSIDERED As a Senior Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those back to the requesting party in a timely manner. ISG is a technology-driven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!

Requirements

Prior experience in record retrieval (whether from the vendor side or the physician's side)
Excellent written and verbal communication
Strong work ethic
Strong computer skills
Effective organizational skills
Ability to Multi-Task
Detail-oriented
Ability to work independently in a remote setting

Nice To Haves

Knowledgeable of basic Microsoft Office Programs (preferred)

Responsibilities

Data Entry
Follow-up with providers (via phone, email, fax). This job requires frequent phone work
Review of prepayment requests for accuracy and then inputting those into our system
Answering status requests made by the client
Processing rejections based on the client protocol
Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party
Appropriately maintaining the diary schedule set in place for follow-up
Ability to adhere to multiple client protocols
Entering accurate diary entries in the system for all events regarding workflow
Responding to client inquiries in a timely and appropriate manner