Record Retention Specialist

Chicago Transit Authority • Chicago, IL

7d • Onsite

About The Position

Under general supervision, provides administrative support to Training and Instruction Department for both Rail and Bus Instruction. Individual must be able to multitask and maintain a professional approach while performing high volume assignments.

Requirements

• Ability to meet time restrictions and deadlines as outlined by Authority.
• Ability to handle information with strict confidentiality and discretion.
• Ability to maintain effective working relationships with staff at all levels of the organization.
• Ability to represent the office with the highest level of professionalism.
• Detailed knowledge of office and administrative policies and procedures.
• Good organizational and attention to detail skills.
• Good computer skills with knowledge of Microsoft Office software (Word, Excel, PowerPoint).
• Requires remaining in a stationary position for extended periods of time and operating a computer and other office productivity machinery.
• Ability to move up to 25 pounds.
• Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

Nice To Haves

• Preferred Bachelor’s degree and two (2) years of experience in Administrative Duties or an equivalent combination of education and experience relating to this position.

Responsibilities

• Performs a variety of tasks requiring specialized knowledge related to area of assignment\: Employee Records o Performs employee records-maintenance, creates new employee files, processes and files employee records, and responds to employee record requests. o Physical filing for records and scanning paper files to electronic images. Prepares and ships files to off-site storage facility according to filing and storage standards.
• Performs a variety of general office support duties including, but not limited to making copies, data entry, and database maintenance.
• Maintains department documents, reports, and systems as assigned. o Updates department records to ensure accurate information is maintained. o Prepares and processes documents and reports relating to department personnel and distributes copies as needed. Assists in maintaining various computer systems.
• Provides customer service both in-person and by telephone to internal and external parties. o Screens and directs telephone calls for assigned division; gathers and relays messages for staff. Responds to various requests for information on behalf of division.
• Performs related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees