Servpro-posted 1 day ago
Full-time • Manager
Midlothian, VA
1,001-5,000 employees

For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters. As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment. Do you love helping people through difficult situations? Then don’t miss your chance to join our Midlothian Franchise as a Reconstruction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you have initiative and superb interpersonal skills, then you’ll thrive in this environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO ® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction.

  • Educate customers on process
  • Maintain customer and client communications
  • Ensure proper permits are acquired
  • Create project schedule, timeline, and budget
  • Identify and qualify subcontractors and resource providers
  • Negotiate terms and set expectations with customers and clients
  • Superb customer service track record
  • Effective written and oral communication
  • Experience in restoration and/or construction preferred
  • High school diploma/GED
  • Project Management Professional (PMP) certification preferred
  • Ability to successfully complete a background check subject to applicable law
  • 401(k) matching
  • Company car
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
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