Reconstruction Project Manager

Paul Davis Restoration of Nashville•Nashville, TN

14d

About The Position

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 340 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. More information about Paul Davis can be found at www.PaulDavis.com As a Project Manager, you will manage the renovation, as well as control and communicate the budget effectively. This means you will spend a good deal of time in the field to oversee your projects and make sure it is completed properly. Work directly with homeowners, commercial property owners, project coordinators, sub-contractors, technicians and many others during each project. This position involves monitoring project plans, schedules, work hours, budgets, collections, and ensuring that project deadlines are met.

Requirements

High School Diploma or GED
Current IICRC Certifications in Water and Fire
2-3+ years previous residential/commercial construction experience.
RPM 2 – Expert
Strong critical thinking, problem solving and multitasking skills.
Strong verbal and written communication and organization skills.
Positive, can-do attitude.
Team player.
Detailed oriented.
Customer service oriented.
Strong time management skills.
Adaptability.
Coachability.
Proactive, assertive personality.
Professional appearance and demeanor.
Flexibility and willingness to perform duties as requested.
Good communication and interpersonal skills.
Extremely organized.
Ability to systematize efficient work procedures.
Ability to analyze and prioritize.
Ability to work on tight deadlines.
Technologically savvy.
Sound planning and organizational skills
Excellent communication and presentation skills
Dedication to customer service
Lift (constantly) 5-40 lbs., lift (frequently) 20-100 lbs.
May involve significant stand/walk/ push/pull.
Occasional climbing (ladders, etc.), balancing, crouching, frequent stooping, reaching, kneeling, and handling.
Ability to work in confined spaces.
Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat.
Exposure to noise levels ranging from moderate to loud from occasional to frequent.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Moving about to accomplish tasks or moving from one worksite to another.
Repeating motions that may include the wrists, hands and/or fingers.
Operating machinery and/or power tools.
Operating motor vehicles or heavy equipment.
Assessing the accuracy, neatness and thoroughness of the work assigned.
Must be able to communicate and converse with customers over the phone and face to face
Occasionally will lift up to 50lbs
Ability to safely operate a company vehicle
Regular travel to job sites is required.
Occasional overnight travel may be required in special circumstances.

Nice To Haves

2 years leading a team of 4 or more direct reports
Bachelor’s degree preferred.

Responsibilities

Professionally represent the Paul Davis principles of honesty and integrity.
Continuously work to ensure compliance with all Paul Davis processes, policies, better business practices, and in accordance with the laws and regulations in the jurisdictions in which Paul Davis Restoration operates.
Maintain focus and dedication to providing excellent customer service.
Assist other team members when needed and foster a positive working relationship with other departments.
Work alongside our Foremen, In-House Tradesmen, Estimators and Project Coordinators to facilitate collaboration and communication during the restoration of residential and commercial projects.
Work closely with the Project Coordinators to ensure that all documents and administrative matters relative to active job flow ensuring the restoration is done timely, efficiently, and safely.
Handle correspondence with insurance providers and property owners.
Follow all program and TPA guidelines.
Coordinate all Tradesmen.
Review all estimates pertaining to the restoration portion of the assigned jobs.
Meet operational objectives of Sales, Gross Margin, Job Closings and Net Promoter Score.
Track metrics during bi-weekly goal setting and review meetings.
Confirm budget and work orders before the start of the project.
Ensure compliance with standards and regulations.
Build partnerships to improve performance with vendors and tradesman.
Participate in the collections process.
Work in indoor and outdoor conditions.
Follow the Project Manager on-call rotation.
Maintains a Compliance Score of 75+.
Maintains a NPS of 65+.
Maintains Gross Margins of 45+.
Review budget, work orders, estimates, and trade partnerships before the start of every project.
Ensure compliance with standards and regulations through consistent documentation.
Participate in local community events.