Reconstruction Project Manager

Servpro•Wilmington, MA

6d•$80,000 - $120,000

About The Position

Locally owned and operated leading disaster cleanup and restoration company in business in the Boston/North Shore area is seeking a Reconstruction Project Manager. This person will be responsible for managing a wide range of functions necessary to obtain and successfully execute reconstruction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services. Competitive Salary + Bonuses & Commission Structure Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. This franchise is locally owned and operated and a leading disaster restoration company in business in the New England area for over 34 years. We pride ourselves on helping people put their lives back together and helping them through their most stressful times. Working here is rewarding and offers the emotional fulfillment of a job well done every single day. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

General Contractors License (MA Preferred)
Experience working with insurance
Superb customer service track record
Effective written and oral communication
Intermediate math skills
Xactimate knowledge preferred
High school diploma/GED

Nice To Haves

Project Management Professional (PMP) certification preferred

Responsibilities

Project Initiation
Evaluate and sell projects.
Educate customers on process.
Project Planning
Identify and document project scope of work.
Review estimates.
Obtain customer and client agreement on scope and estimate.
Review budgets.
Project Execution
Create project schedule and timeline.
Identify and qualify subcontractors and resource providers.
Negotiate terms and set expectations.
Perform periodic reviews to evaluate their performance.
Staff Management
Manage individual employees/ subcontractors who work together to process reconstruction projects.
Conduct regular meetings with reconstruction team.
Customer Satisfaction
Be responsible for customer service and management of the customer experience.
Manage all warranty activities.