Reconstruction Manager

Servpro•Norwich, CT

3d•$75,000 - $125,000

About The Position

The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers involved in construction services. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

Previous construction management experience
Superb customer service track record
Effective written and oral communication
Intermediate math skills
Experience in restoration and/or construction preferred
High school diploma/GED
Project Management Experience

Nice To Haves

Experience in restoration and/or construction preferred

Responsibilities

Customer Satisfaction
Be responsible for customer service and management of the customer experience.
Compile and resolve punch list items.
Perform final walk-through with customer.
Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
Manage all warranty activities
Project Initiation
Evaluate and sell projects.
Educate customers on construction process.
Project Planning
Identify and document project scope of work.
Create and Review estimates.
Obtain customer and client agreement on scope and estimate.
Review budgets.
Ensure proper permits are acquired
Project Execution
Create project schedule and timeline.
Identify and qualify subcontractors and resource providers.
Negotiate terms and set expectations.
Plan, organize, and manage crews and subcontractors.
Schedule all subcontractors and material suppliers.
Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.