Reconstruction General Manager

Rainbow Restoration of Norfolk • Norfolk, VA

29d • Onsite

About The Position

Rainbow Restoration of Norfolk is a full-service restoration company handling large volumes of reconstruction work. We are committed to delivering high quality, on-time, customer-focused outcomes. We currently run up to ~50 reconstruction jobs at any time, with five Project Managers leading those projects. We are seeking an experienced leader to run our reconstruction department, ensuring coordination, profitability, client satisfaction, and operational excellence. We are seeking a seasoned Reconstruction Department Manager with at least 10 years of full reconstruction experience and minimum 5 years managing/project leading teams of Project Managers in a restoration / reconstruction environment. The ideal candidate will oversee all aspects of the reconstruction department: aligning goals, ensuring smooth operations, meeting deadlines, maintaining high customer satisfaction, and driving profitability. This is a leadership role combining hands-on project oversight with strategic department management.

Requirements

• Minimum 10 years full reconstruction experience in restoration & reconstruction projects.
• At least 5 years in a leadership role managing multiple Project Managers or equivalent.
• Demonstrated track record of managing large portfolios of reconstruction jobs (similar volume to ~50 simultaneous jobs preferred).
• Strong understanding of reconstruction workflows (including demolition, structural, framing, mechanical / plumbing / electrical / finish trades).
• Solid financial acumen: budgeting, cost tracking, profit analysis, change orders.
• Excellent communication and interpersonal skills; customer service focus.
• Strong organizational, time-management, and scheduling skills.
• Problem-solving attitude; proactive with risk identification and mitigation.
• Knowledge of relevant building codes, safety regulations, and restoration industry standards.
• Proficiency with reconstruction / restoration project management software (or willingness to adopt).

Responsibilities

• Lead, mentor, and manage a team of Project Managers: provide direction, performance reviews, coaching, etc.
• Oversee & coordinate the workflow across ~50 concurrent jobs: scheduling, resource allocation (labor, materials, subcontractors), logistics, quality control.
• Develop and refine standard operating procedures / workflow for reconstruction department to ensure consistency, efficiency, safety, and compliance.
• Track job profitability: review budgets, change orders, cost control, cost forecasting. Identify and act on underperforming jobs.
• Ensure customer satisfaction: handle escalations, ensure communication between customers and project managers, ensure expectations are met or exceeded.
• Monitor and ensure deadlines are met: schedule tracking, identifying and resolving delays proactively.
• Liaise with Estimating, Insurance, Subcontractors, Vendors to ensure that reconstruction work aligns with estimates and contracts.
• Ensure quality standards (materials, workmanship, safety) are adhered to.
• Reporting: produce regular reports (weekly/monthly) on job status, profitability, resource utilization, risk areas.
• Communicate clearly with all stakeholders: internal team, field staff, clients, vendors, insurance adjusters.
• Continuous improvement: suggest and implement process improvements, technology/tools optimizations, training.

Benefits

• Base salary (competitive / commensurate with experience).
• Commission / bonus component based on department profitability and/or meeting key performance metrics (e.g., job profitability, customer satisfaction, deadlines).
• Benefits may include [list benefits you offer: health, paid time off, retirement, etc.].
• Company vehicle, travel / site‐visits as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed