Reconstruction Coordinator/Admin

Servpro•Alton, TX

3d•$14 - $18•Onsite

About The Position

The Construction Coordinator is responsible for tasks related to customer calls, project monitoring, tracking, coordination, and project audit. General office duties, such as drafting correspondence, filing, and creating reports, are also included within this role.

Requirements

A minimum two years of business experience
Working knowledge of current business software technologies
Superb customer service, administrative, and verbal and written communication skills
Intermediate math skills
High school diploma/GED

Nice To Haves

Experience in the restoration and/or construction industry preferred
Associate’s/bachelor’s degree preferred

Responsibilities

Assist with customer service and management of the customer experience.
Monitor and ensure client requirements are followed.
Assist with scheduling all warranty activities.
Enter lead/jobs into the operating system and make sure all information in the project is correct.
Schedule CM initial visit with customer.
Educate customers on process.
Review and validate project file documentation.
Confirm with CM project scope of work is complete.
Maintain customer and client communications.
Support CMs ensuring customer and client agreement on scope and estimate.
Ensure all paperwork is complete with customer and client.
Ensure estimates are distributed to all necessary parties.
Interface with Subcontractors for availability.
Sign up new Subcontractors and maintain insurances and licensing.
Issue POs based on project budget.
Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities.
Schedule inspections with building departments.
Update budgets.
Order materials and supplies as needed.
Update project schedule and timeline.
Assist identifying and qualifying resource providers.
Validate completed PO documentation.
Update contract status with change orders and keep customer and client advised.
Maintain Work-in-Progress (WIP) report.
Maintain internal and external communications.
Maintain communication log.
Prepare project reports.
Upon project completion review file documentation and update as necessary.
Manage collections activities.
Perform project close-out.