Reconciliation Lead (Evergreen)

Omnicell • Fort Worth, TX

120d • $17

About The Position

This is a pipeline job requisition, which means that we are proactively collecting resumes for future potential openings in this role. While there is currently no immediate opening, we are interested in connecting with talented individuals who align with our organization's values and mission. Your resume will be reviewed and considered for upcoming opportunities. As a Lead Reconciliation Analyst, you'll serve as the primary liaison for independent pharmacies. Your role will involve engaging with pharmacy owners, accountants, pharmacy technicians, and other support personnel. You'll maintain regular communication and provide updates on assigned accounts, focusing on reviewing pharmacy accounts and addressing Aged Receivables. If you thrive on helping others stay organized, see challenges as opportunities, and excel in communication, this position offers a chance to advance within an organization revolutionizing pharmacy care.

Requirements

• 1-2 years experience in a professional customer service environment.
• Experience using MS Word, Outlook, and Excel.

Nice To Haves

• Pharmacy industry knowledge.
• Management of direct or indirect reports.
• Experience in reconciliation.
• Excellent typing skills, such as 10 key by touch data entry.

Responsibilities

• Serve as the main point of contact for pharmacy customers, using various communication tools such as phone, email, and software to ensure accurate claims reconciliation.
• Utilize problem-solving and critical thinking skills to identify, track, and resolve technical and nontechnical issues, running reports as necessary.
• Collaborate with Omnicell teams and mentor colleagues to drive continuous improvement.

Benefits

• Quarterly bonus program.
• Paid time off.
• Health, vision, and dental insurance.
• Retirement savings program and employer 401k matching.
• $500 wellness stipend.
• Employee stock purchasing plan.

What This Job Offers

• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers