Recertification Specialist

Volunteers of America Minnesota and Wisconsin • Minneapolis, MN

8d • $26 • Onsite

About The Position

The Recertification Specialist is responsible for processing initial, annual, and interim recertifications to ensure compliance with Section 8 and Housing Tax Credit (LIHTC) programs. In addition, this position assists with front desk operations and supports the Assistant Community Manager with questions and issues relating to tenant compliance.

Requirements

• High School Diploma
• 1+ years of experience in customer service or working in an office required
• Demonstrated ability to deal with stressful and demanding situations
• Excellent communication skills

Responsibilities

• Review and maintain resident files, including weekly filing, to ensure compliance with applicable government regulations
• Ensure all certifications are processed within the required timelines
• Collect, review and verify income, assets, and household information for annual and interim recertifications in accordance with HUD regulations and program requirements
• Assist with marketing of vacant units and managing the waitlist as needed
• Provide front desk support, including answering phones, greeting residents, responding to general inquiries, and entering resident work orders

Benefits

• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan
• HSA and FSA Programs
• Employer paid Life Insurance and Long-Term Disability
• Quality Training, continuing career education, and leadership programs
• Paid Time-Off (Vacation, Holiday, and Sick Days)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees