Receptiopnist / Administrative Assistant

Access Management•Celebration, FL

5d•Onsite

About The Position

Primary Objective of Position: To facilitate the administrative functions of the corporate office. The Receptionist shall take all inbound calls when possible and present a consistent level of customer service with each caller. The role serves as an integral part of the office team and its daily functions. Outlined below are the functions that are to be handled by the Receptionist however the role is not limited to these functions.

Requirements

Education: High School diploma acceptable. Two years post high school education preferred.
Experience: One to two full years of employment in related position.
Skills & Abilities: Requires knowledge of administrative profession.
Requires ability to make decisions and determine a course of action.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must possess communication skills.
Must work well in stressful and high-pressure environment.
Must maintain composure while being confronted by residents and vendors.

Responsibilities

Answer all calls, and distribute as needed, greet homeowners, vendors, and guests in a professional and timely manner.
Follow up with email and voicemail to ensure clients concerns have been addressed and satisfied
Assist residents as needed
Ensure workplace is kept neat and organized
Monitor and distribute emails as needed
Assist with Intake of Leases
Intake of Payments made in person
Assist with gates and fobs as needed.
Assist with all incoming and outgoing correspondences.
Open and distribute all incoming mail
Assist with all mass mailings
Mail out late notices, statements, etc.
Process all returned mail & file unidentified returns
Prepare homeowner packets for mailing
Maintain all necessary files and in an organized manner
Assist will all office filing if applicable
Assist with all clerical and administrative needs.
Assist with data entry
Certificate of Insurance
Homeowner Information Sheets
Parking, etc.
Keep the Office Manger promptly and fully informed of all problems or unusual matters of significance.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established Company policies and procedures to achieve the overall objectives of this position.
Maintain a favorable working relationship with all other Company employees to foster and promote a cooperative and harmonious working climate.
Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as required.
Attend Company sponsored functions.