Receptionist

Volt Management Corp • New York, NY

399d • $52,000 - $52,000

About The Position

Volt is seeking an on-site Receptionist for their Times Square office in New York, NY. The role involves providing exceptional customer service, managing guest interactions, and supporting the Operations Department with various administrative tasks. The ideal candidate will possess strong communication skills, professionalism, and the ability to work well with individuals at all levels of the organization.

Requirements

• 1+ years of relevant experience in a guest-facing role.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Ability to lift up to 50 lbs.
• Commitment to supporting a diverse and inclusive workplace.
• Basic Spanish speaking skills.
• 1+ years of experience with Microsoft Office Suite and Zendesk is a plus.

Responsibilities

• Greet incoming guests and provide best-in-class customer service to guests and employees.
• Respond to incoming phone calls and delegate as needed using a multi-line phone system.
• Handle incoming guest emails and inquiries via Zendesk, responding and forwarding as necessary.
• Provide various administrative support to the Operations Department, including ordering supplies, monitoring Lobby & Conference Rooms, and processing mail.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Term life insurance
• Short term disability
• Accidental Death & Dismemberment (AD&D) insurance
• 401(k) plan
• Sick time
• Other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed