Receptionist

Florida Rural Legal Services • Fort Myers, FL

450d

About The Position

The Receptionist at Florida Rural Legal Services Inc. provides essential administrative and secretarial support to the office staff, ensuring smooth operations and effective communication with clients and visitors. This role involves greeting clients, managing incoming and outgoing mail, and assisting with community events, all while maintaining a professional office environment.

Requirements

• High School Diploma or GED.
• Typing speed of at least 50 words per minute.
• Some knowledge of the legal system and commitment to the mission of FRLS.
• Ability to build positive relationships with clients, colleagues, and the community.
• Good organizational, interpersonal, and communication skills.
• Ability to work collaboratively and independently.
• Effective use of existing resources in high-pressure situations with deadlines.
• Working knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook) and CMS.
• Bilingual in Spanish/Haitian Creole preferred but not required.

Nice To Haves

• Bilingual in Spanish/Haitian Creole.

Responsibilities

• Greet active clients, prospective clients, or visitors to determine their needs.
• Sort, date stamp, distribute incoming mail, and scan documents as needed.
• Refer prospective clients to appropriate service providers when necessary.
• Perform typing assignments as requested.
• Assist in community events as required.
• Maintain and prepare statistical information related to clients.
• Answer incoming calls and transfer them or send case notes to appropriate staff members.
• Screen prospective clients in emergency situations and maintain current case files as needed.
• Take outgoing mail to the post office daily.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED