Receptionist

The Receptionist at Serenity Estates of Lincolnshire plays a crucial role in ensuring the smooth operation of the front desk and reception area. Reporting directly to the Administrator or their designee, the receptionist is tasked with performing reception duties efficiently and in accordance with established procedures. This position is vital for creating a welcoming atmosphere for visitors, guests, and residents, while also maintaining the confidentiality and rights of all individuals within the facility. The receptionist will be expected to manage a variety of tasks, including answering phone calls, directing inquiries, and providing information to visitors and staff. This role may also involve collaboration with other departments, such as Accounts Payable and HR/Payroll, as needed. In addition to the core responsibilities, the receptionist is responsible for ensuring that all guests and visitors adhere to the facility's rules and regulations. This includes monitoring access to the building and reporting any suspicious activity to the supervisor. The receptionist must maintain a calm and positive environment, contributing to the overall atmosphere of warmth and personal interest that Serenity Estates strives to provide. Attention to detail and organizational skills are essential, as the receptionist will handle various administrative tasks and ensure compliance with safety procedures when operating office equipment. Overall, this position is integral to the daily operations of the facility and requires a dedicated individual who can work well as part of a team.