Lompoc Valley Medical Center-posted 6 months ago
$18 - $21/Yr
Full-time • Entry Level
Lompoc, CA
Hospitals

The Receptionist at the Comprehensive Care Center works directly under the CCC Administrator. This role involves greeting and directing patients and visitors, providing information regarding services, and explaining facility policies. The receptionist is responsible for processing telephone communications efficiently and courteously, performing paging in accordance with hospital guidelines, and distributing information accurately. The position requires the ability to work well under stress or tight deadlines and to collaborate effectively with supervisors, co-workers, patients, family members, and visitors. Additionally, the receptionist assists the Director of Nursing (DON) as needed and supports the District Mission and Values by demonstrating respect, professionalism, and courtesy to all stakeholders.

  • Accurately prioritize and announce facility-wide codes.
  • Identify situations requiring attention and seek assistance from Directors and Administrator.
  • Answer telephone calls and greet visitors, providing information and escorting them as needed.
  • Collect and distribute mail and intra-district communications.
  • Process resident mail for activity staff delivery.
  • Assist the Administrative Secretary/Admissions Coordinator as needed.
  • Assist with Admission Packet assembly.
  • Process Certified Mail.
  • Perform other duties as assigned by the Administrator.
  • High School diploma or equivalent.
  • Previous office/hospital experience preferred.
  • Experience with geriatric residents preferred.
  • Current California driver's license with no serious driving violations.
  • Effective communication skills in spoken English and handwritten notes.
  • Positive public appearance.
  • Ability to file accurately both alphabetically and numerically.
  • Demonstrated ability to use Word software.
  • Ability to organize multiple assignments and follow through with accuracy.
  • Good judgment under stress, initiative, emotional stability, tact, and poise.
  • Salary range: $18.12 - $21.51, determined based on experience and internal equity.
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