Receptionist

Floral Creek • Yardley, PA

379d

About The Position

The Receptionist position at Floral Creek involves providing excellent customer service and administrative support in a professional environment. The role is essential for ensuring smooth communication between departments and assisting residents, families, and guests with their inquiries and needs.

Requirements

• High school diploma or equivalent.
• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Ability to read, write, and follow oral and written directions at a necessary level.
• Strong organizational skills and detail-oriented.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Ability to work effectively in an individual or team setting.

Nice To Haves

• Experience in a healthcare or similar environment.
• Familiarity with scheduling systems.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• Perform general office duties including typing, filing, and distribution of mail.
• Guide tours, fill out inquiry forms, and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipts if requested.

Benefits

• Earn up to 1% wage increase every quarter.
• $1000 referral bonus for each person hired.
• Access to earned wages prior to payday.
• Generous PTO plan.
• Career development opportunities.
• Employee appreciation events.
• Affordable medical, dental, vision, and supplemental benefits.
• 401K retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED