Receptionist

Graceworks Enhanced Living • Cincinnati, OH

393d • $52,000 - $52,000

About The Position

The Receptionist at Graceworks Enhanced Living plays a crucial role in providing excellent customer service and administrative support. This position involves managing incoming communications, maintaining organized records, and ensuring the smooth operation of the front office. The Receptionist is responsible for various clerical tasks, including mail distribution, scheduling, and supply management, contributing to the overall efficiency of the organization.

Requirements

• Excellent customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Good judgment in handling supplies and office management.

Nice To Haves

• Experience in a nonprofit organization.
• Familiarity with Medicaid and JFS processes.

Responsibilities

• Receives, sorts and distributes U.S. mail.
• Answers incoming phone calls and door using excellent customer service.
• Provides clerical support and performs projects as requested, utilizing the computer including the use of Word, Excel, Power Point, and other software utilized.
• Responsible for copying projects as requested, including major projects requiring outside printing services.
• Makes copies as necessary or sends large copying projects to Graceworks Lutheran Services.
• Files all correspondence and HR filing timely. Completes other filing projects as needed.
• Responsible for the scheduling of the conference room.
• Updates resident list as needed and maintains the resident binder of items needed.
• Completes the medical supply order as well as office supplies using good judgement. This includes the postage meter. Receive and verify delivery of supplies.
• Keeps work area and common area organized and clean. Cleans and straightens break area weekly.
• Provides coverage for other administrative personnel in their absence.
• Assists in meeting preparation including supplies, food and other items necessary.
• Collects resident pay stubs and enters into spreadsheets timely for A/R and SSI. Mails earning statements reports to SSI monthly by the deadline. Makes deposits as necessary.
• Processes JFS mail and distributes accordingly with accuracy.
• Processes Medication Administration certificates to appropriate parties as well as saves for future reference.
• Assists with Medicaid Redeterminations by tracking due dates and assists with gathering paperwork in preparation for submission.
• Adheres to all policies and procedures of the organization and all federal and state laws regarding the privacy of protected health information.
• Adheres to all policies and procedures of the organization regarding the use of technology and technology-based information.
• Performs other duties as assigned.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• Opportunities for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees