Receptionist

Freeman Health System • Joplin, MO

293d

About The Position

The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System. This includes, but is not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.

Requirements

• Strong communication skills to interact with patients and staff.
• Ability to handle multiple tasks efficiently and effectively.
• Familiarity with medical office software and scheduling systems.
• Knowledge of HIPAA and other regulatory compliance requirements.

Responsibilities

• Greet all customers, patients, vendors, and other visitors to the facility.
• Answer patient questions and aid and directions when necessary.
• Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Verify eligibility.
• Perform other duties as assigned.

Benefits

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid time off (PTO)
• Disability pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Number of Employees: 1,001-5,000 employees