Receptionist

Doyon, Limited • Anchorage, AK

301d

About The Position

Provide reception services and office support in order to ensure efficient operations within the company's main office. The position is located in Anchorage, AK, with a schedule from Monday through Friday, 8:00am to 5:00pm.

Requirements

• High School Diploma (or GED or High School Equivalence Certificate).
• At least two (2) years of similar experience in an office setting.
• Proficient in MS Word, Excel and PowerPoint.
• Excellent customer service skills.
• Reliability - good attendance is essential.
• Knowledge of administrative and clerical procedures and office administration.
• Knowledge of computers and relevant software applications, including Outlook and MS Office Suite (Word, Excel and Power Point mostly), Adobe, Microsoft Teams.
• Effective and timely communication skills over the phone, in person, and in writing.
• Ability to meet and establish good working relationships with people.
• Ability to establish priorities, work independently, and complete objectives.
• Ability to read and follow instructions.
• Ability to exercise discretion, as this role may come across sensitive information from time to time.
• Computer skills including the ability to create and maintain spreadsheets, word processing, publishing, calendaring, emails, and PowerPoint programs at a highly proficient level utilizing MS programs: Excel, Word, Publisher, Outlook, and PowerPoint.
• Knowledge of how to operate printers, fax, scanner, phones, and e-mail.
• Service Orientation - Actively looking for ways to assist people.
• Information management, including organizing and planning.

Responsibilities

• Answer all incoming calls and handle caller's inquiries whenever possible. Re-direct calls as appropriate and take adequate messages as needed.
• Greet, assist and/or direct guests, visitors, employees, and the general public, including, but not limited to, offering beverages for the guests or visitors while they are waiting.
• Collect, sort, distribute, and prepare mail, messages, and courier deliveries to the appropriate department or people.
• Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
• Transmit information or documents to customers, using mail, email, or fax.
• Assist in the preparation of shipments through USPS, UPS or FedEx.
• Assist in the planning and preparation of meetings, conferences, and conference calls. May include coordination of catering.
• Ensure kitchen/break room, office supply rooms and copy machine areas are tidy and stocked with supplies.
• Provide travel coordination support to various departments, including researching flights/lodging/vehicles and securing reservations.
• Provide word processing, Excel spreadsheets, and administrative support.
• Assist in monitoring the use of supplies and equipment.
• Order office supplies from approved vendors, as needed and approved.
• Coordinate the repair and maintenance of office equipment.
• Maintain a tidy reception area.
• Assist with other staff's projects.
• Maintain office and client contacts.
• Perform other related duties as requested.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED