Receptionist

Pinnacle Treatment Centers • Toms River, NJ

273d

About The Position

As a Receptionist at Pinnacle Treatment Centers, you will be responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies. The position requires working Monday to Friday from 4:30 AM to 1 PM, with rotating Saturdays. Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and impacting the lives of over 30,000 patients daily. Our mission is to remove barriers to recovery and transform individuals, families, and communities with effective treatment.

Requirements

• HS diploma/GED or verifiable work experience in lieu of education.
• One (1) year of experience in an office setting; experience in the medical field is a plus.
• Must possess a current and valid driver's license in the state of employment.
• Localized travel up to 10% may be required.

Nice To Haves

• Associate's degree.
• One (1) year experience working in substance use and/or mental health field.

Responsibilities

• Greet visitors/patients in person or on the telephone; answer or refer inquiries.
• Responsible for cash collection and daily balancing.
• Perform all clerical functions, including typing, filing, mail/correspondence flow, and electronic organization of files.
• Handle daily phone coverage functions.
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, and checking in visitors.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/deposits.
• Maintain a safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, assist guests, upload documents in HER/EMR, and coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Perform other duties as assigned.

Benefits

• 18 days PTO (Paid Time Off).
• 401k with company match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability, and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED