Receptionist

Fields Bmw Lakeland • Lakeland, FL

211d

About The Position

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to present information effectively in one-on-one and small group settings to customers, clients, and other employees.
• Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
• Ability to compute rates, ratios, and percentages and interpret bar graphs.
• Ability to apply common sense to carry out written, oral, or diagrammatic instructions.
• Ability to handle problems involving several concrete variables in standardized situations.
• Background and MVR Checks required.

Responsibilities

• Greet walk-in customers, determine the nature of their visit, and direct them accordingly.
• Answer incoming phone calls, directing callers to the appropriate department or individual, or taking thorough messages.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Monitor and maintain sufficient office supplies, including checks and paper.
• Organize and maintain the mailing system.
• Communicate messages to the appropriate parties in a timely manner.
• Assist with clerical duties as requested.
• Help management resolve customer complaints and handle correspondence.
• Receive payments and maintain accurate records of transactions.
• Use documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post transaction details in ledgers or computer files.
• Complete records to ensure accuracy.
• Compile reports on statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other business operations metrics.

Benefits

• Sundays off
• Personal Time Off
• Paid Training
• Employee vehicle purchase plans
• Health and wellness
• Saturday Lunches
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level