Receptionist

Trinity Health • Springfield, MA

396d

About The Position

The Receptionist at Mercy Medical Center is responsible for providing exceptional customer service to patients and clients at the medical clinic located at the Friends of the Homeless Shelter. This role involves various clerical and administrative support functions to ensure the efficient operation of the clinic, including greeting patients, managing phone calls, and maintaining patient records. The Receptionist plays a key role in facilitating patient flow and promoting a positive patient experience.

Requirements

• High School diploma or equivalent, Associate's preferred
• 1-2 years' experience in healthcare preferred
• Excellent computer abilities
• Familiarity with medical terminology
• Bilingual / bicultural in Spanish preferred

Responsibilities

• Manage all incoming phone calls
• Perform scheduling and registration
• Greet visitors and facilitate patient flow while promoting a positive patient experience
• Complete a variety of clerical and data entry assignments

Benefits

• Great benefits effective on First Day

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 10,001+ employees