The Receptionist's responsibilities involve general administrative functions including but not limited to patient registration, patient record management, verifying insurance information, filing, and copying, answering telephone calls.
Provides appropriate customer service for all patients and their caregivers that are encountered
Answers and transfers telephone calls in an appropriate manner
Collects phone messages accurately and distributes them to other employees and physicians
Maintains and files patient records in an organized manner
Schedules patients appropriately
Demonstrates initiative to complete all assigned duties
Assists team members with departmental related tasks as needed
Contributes in performance improvement projects
High school diploma or equivalent
Computer proficiency and strong telephone skills
Strong communication skills
Ability to multitask
Record keeping skills
Must type 30 WPM
Alpha numeric keystrokes 5000 per hour
One year experience in a medical environment preferred
Generous benefits packages
Generous tuition assistance
Defined benefit pension plan
Culture that supports professional and educational growth