Receptionist

H&R Block • Derry, NH

400d • $29,120 - $33,280

About The Position

The Receptionist at H&R Block plays a crucial role in providing exceptional client service and support. This position involves greeting clients, answering phones, and ensuring a welcoming environment while assisting clients with their needs. The role is designed for individuals who thrive in a fast-paced environment and are passionate about helping others make informed decisions regarding their finances.

Requirements

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

Nice To Haves

• High school diploma or equivalent.
• Sales/marketing experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Benefits

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help build healthy habits.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical Coverage (with additional eligibility requirements).
• 401k Retirement Savings Plan (with additional eligibility requirements).
• Employee Stock Purchase Plan (with additional eligibility requirements).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED