UVFM - RECEPTIONIST

MOUNTAIN VIEW HOSPITAL LLC • Rigby, ID

1d • Onsite

About The Position

Mountain View Hospital is seeking a Receptionist for Upper Valley Family Medicine in Rigby, ID. This role involves arranging for the efficient and orderly admission of patients for outpatient testing or procedures. The Receptionist is responsible for accurately collecting and entering patient information into the computer system, ensuring all patients are aware of policies and procedures, and distributing necessary information to ancillary departments. A key performance indicator for this role is maintaining a 95% accuracy rate quarterly on all admissions. Mountain View Hospital and its 29 affiliate clinics are dedicated to providing compassionate, cutting-edge care across the Snake River Valley, from Pocatello to Rexburg. The hospital offers a wide range of medical services, including wound care, urgent care, oncology, neurology, physical therapy, speech therapy, a Level III NICU, and a robust robotic surgery department. The work environment is described as mission-driven, people-centric, and supportive, aiming to create a fulfilling career where employees can positively impact their community.

Requirements

• High School Diploma or higher.
• One to three month’s related experience and/or training; equivalent combination of education and experience.
• Ability to use hospital information system, and operate basic computer functions and software.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate ratios and percentages and to draw and interpret bar graphs.
• Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to work well with others as a team player.

Responsibilities

• Books, coordinates and reschedules patient appointments.
• Relays messages to staff and physicians as needed.
• Greets and registers patients in a prompt, pleasant and professional manner.
• Obtains proper signatures as necessary.
• Verifies necessary information to get patient properly registered including phone number, address and insurance information.
• Answers incoming calls to the facility in a professional, timely manner.
• Communicates appropriately and clearly to the supervisor, coworkers, and physicians.
• Maintains a good working relationship within the departments and with other departments.
• Receives patient payments or co-payments as required.
• Posts transactions appropriately to system.
• Counts till drawer and verifies correct amount at the beginning and ending of every shift.
• Maintains department records, reports, and files as required.
• Responsible for knowing policies and being familiar with services that are available.
• Demonstrates an ability to be flexible, organized and function well in stressful situations.
• Interacts professionally and treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
• Participates in the educational programs, completes annual educational requirements, and attends in-service meetings as required.
• Attends at least 75% of staff meetings annually.
• Must maintain a 95% accuracy rate on quarterly report card.
• Reports to work on time and as scheduled.
• Must wear appropriate clothing acceding to dress code.
• Wears identification while on duty.
• Uses computerized punch time system properly.
• Performs other job related duties as assigned by management.
• The employee is required to comply with all PCI standards and other company policies and procedures for payment card acceptance and security.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees