Adult - Receptionist (89 Main)

Counseling Service of Addison County, Inc.•Middlebury, VT

just now•$20•Onsite

About The Position

We are seeking a friendly, organized, and reliable Receptionist to serve as the welcoming “hub” of our 89 Main Street office. This role is essential to ensure our office is an inclusive, safe, and welcoming environment for all visitors, clients, and staff. The Receptionist greets visitors, responds to inquiries from the public, provides information about the organization, and manages incoming calls and front-desk operations.

Requirements

Excellent interpersonal, communication, and customer service skills
Ability to multitask, stay organized, and work effectively as part of a team
Courteous, professional, and welcoming demeanor
High school diploma plus several years of relevant experience
Experience answering and managing multi-line telephone systems required
Basic proficiency with word processing and spreadsheet software

Responsibilities

Greet visitors and clients warmly; provide basic information and direct them to the appropriate office or staff member
Answer, screen, and route incoming phone calls; take and relay accurate messages
Gather client/patient personal and insurance information
Collect, record, and process client payments
Manage appointment schedules, including shared office or conference space
Note appointment cancellations or changes
Notify staff of visitor arrivals
Opening, sorting, and distributing mail and parcels
Weighing, preparing, and mailing outgoing correspondence
Photocopying, collating, filing, and basic word processing
Assist with opening the office daily and securing the facility at the end of the business day