Receptionist

ADVANCED ORTHOPAEDIC ASSOCIATES PA • Wichita, KS

2d • Onsite

About The Position

POSITION SUMMARY: The Receptionist serves as the first point of contact for patients and visitors, providing a welcoming and professional environment. This role is responsible for greeting patients, checking them in and out, collecting payments, and performing general administrative support to ensure smooth front desk operations.

Requirements

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail and accuracy.
• Commitment to maintaining patient confidentiality
• Proficient computer skills.
• Ability to maintain professionalism under pressure.
• High school diploma or equivalent.
• Previous front desk, receptionist, or customer service experience preferred.

Nice To Haves

• Medical office experience a plus.

Responsibilities

• Greet and assist patients, visitors, and vendors in a professional and courteous manner.
• Check in patients, verify demographics and insurance information, and update records as needed.
• Collect co-pays and outstanding balances.
• Schedule, reschedule, and cancel patient appointments as requested.
• Answer and direct incoming phone calls to the appropriate department.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative projects and clerical tasks as assigned.
• Maintain patient confidentiality at all times.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED